PeptPurity — Privacy Policy

Effective Date: September 8, 2026

PeptPurity LLC (“PeptPurity,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, or communicating with us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information, as well as the choices and rights you may have regarding your information.

1. Information We Collect

We may collect information that you provide directly to us when you:

  • Create an account;
  • Place an order or purchase products;
  • Complete a form or submit information through our website;
  • Subscribe to communications;
  • Contact customer support;
  • Communicate with us by phone, text message, email, or other channels; or
  • Otherwise interact with our website or services.

The information we may collect includes:

  • Name and contact information;
  • Email address;
  • Telephone or mobile phone number;
  • Billing and shipping information;
  • Account credentials;
  • Order and transaction information;
  • Communication records and customer service interactions; and
  • Other information you voluntarily provide to us.

We may also automatically collect certain technical and usage information when you visit our website, including IP address, browser type, device information, operating system, pages viewed, referring URLs, and information about how you interact with our website.

2. How We Use Your Personal Data

PeptPurity may use your personal information for purposes including:

  • Processing and fulfilling orders;
  • Providing products and services;
  • Managing your account;
  • Processing payments;
  • Providing customer service and support;
  • Communicating with you about your orders, account, or requests;
  • Sending shipping and delivery notifications;
  • Responding to inquiries and requests;
  • Improving our website, products, and services;
  • Detecting, preventing, and addressing fraud, abuse, security incidents, or technical issues;
  • Complying with applicable legal and regulatory requirements; and
  • Sending promotional communications where you have provided the required consent.

3. Text Messaging & Communications

If you provide your phone number and opt in to receive text messages or calls from PeptPurity, we may use your phone number to provide transactional, customer service, and, where separately authorized, marketing communications.

Transactional communications may include order confirmations, shipping notifications, account or service updates, responses to your inquiries, and other communications related to products or services you have requested or purchased.

Marketing communications, including promotional offers, product announcements, and similar messages, will only be sent where you have provided the applicable consent required by law. Consent to receive marketing text messages or calls is not a condition of purchase.

Some calls or text conversations may be handled or assisted by automated technology, including AI-assisted voice agents or automated messaging systems. Where required, we will provide appropriate disclosure that you are interacting with an automated system.

You may opt out of marketing text messages at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to a text message. You may also request that we stop marketing calls by asking the representative or automated system to stop calling, or by contacting us using the information provided in this Privacy Policy.

Opting out of marketing communications does not necessarily stop transactional or service-related communications associated with an order, account, or customer service request, unless you specifically request that those communications also be discontinued and we are legally permitted to do so.

Message and data rates may apply depending on your mobile carrier and plan. Message frequency may vary depending on your activity, orders, and the type of communications for which you have opted in.

For complete information regarding our text messaging and calling practices, including consent, message frequency, opt-out procedures, help instructions, calling hours, and other applicable terms, please review our Text Message & Call Policy.

We do not sell mobile messaging opt-in data. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing purposes. We may share information with service providers that operate messaging, calling, communications, or customer-support systems solely as necessary to provide those services on our behalf.

4. Cookies and Tracking Technologies

We may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate our website, remember your preferences, understand how visitors use our website, and improve our services.

Cookies may also be used to support shopping cart functionality, authentication, security, analytics, and advertising or marketing activities where applicable.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Payment Information

Payments may be processed through third-party payment processors. PeptPurity may receive transaction-related information necessary to confirm and fulfill your order, but payment card information may be collected and processed directly by the applicable payment processor.

Third-party payment processors maintain their own privacy policies and security practices governing their handling of payment information.

6. Sharing of Personal Information

We may share personal information with trusted service providers and business partners when reasonably necessary to provide our products and services.

These parties may include providers involved in:

  • Payment processing;
  • Order fulfillment;
  • Shipping and delivery;
  • Website hosting and infrastructure;
  • Customer support;
  • Email, SMS, and voice communications;
  • Analytics and website functionality;
  • Fraud prevention and security; and
  • Other services necessary to operate our business.

Service providers are authorized to use personal information only as necessary to provide services to PeptPurity or as otherwise permitted by applicable law.

We may also disclose information when required to do so by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, safety, or security of PeptPurity, our customers, or others.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

PeptPurity takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your personal information.

9. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you;
  • Request correction of inaccurate information;
  • Request deletion of certain personal information;
  • Object to or restrict certain processing activities;
  • Withdraw consent where processing is based on consent; and
  • Opt out of certain marketing communications.

To exercise an applicable privacy right or ask a question about your personal information, please contact us using the contact information provided below.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from individuals under 18.

If we become aware that we have collected personal information from an individual under 18, we will take reasonable steps to delete that information from our systems, where required by applicable law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms. PeptPurity is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other operational considerations.

When we make material changes, we may update the effective date at the beginning of this Privacy Policy and post the revised version on our website.

Your continued use of our website or services after changes to this Privacy Policy become effective constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

PeptPurity LLC
Email: info@peptpurity.com
Phone: 1-844-978-7489

For questions specifically related to text messaging and calls, please also review our Text Message & Call Policy.